Guide To Accepting Credit Cards On Your Web Site
Giving your customers the option to pay for purchases from your web site with a credit card is crucial to your success at selling on the web. Simply put, credit card transactions are used to complete the vast majority of web sales. This article explains the options available to you when choosing a method of accepting credit cards. You'll also learn the differences between bank merchant accounts and online payment services.
Merchant accounts
Bank merchant accounts provide credit card processing for the majority of web sites today. These are business accounts (usually) set up through regular banks. Here is how a typical transaction takes place when using a merchant account:
1 - The customer initiates a purchase from a web site,
usually by "checking out" with a shopping cart.
2 - The bank that supplies the merchant account
"authorizes" the purchaser's credit card, checking
for fraud and verifying that the card has enough
available credit to pay for the purchase. This
process usually takes just a few seconds.
3 - After the purchase is authorized by the bank, the
merchant ships the merchandise to the customer or
supplies him with a download link in the case of
a downloadable digital product (such as an eBook
or software package).
4 - After a few days the bank transfers the funds (less
transaction fees) for the purchase into the merchant's
bank account.
Advantages of using a merchant account:
· Fees are usually low when compared to online payment
services.
· Fast turn-around time for getting your money into your
bank account.
· Merchant accounts are generally more trusted by
customers than on-line payment services. This
enhanced trust encourages more sales.
· Merchant accounts offer greater flexibility to the
merchant when it comes to the types of transactions
allowed (web site, phone, fax, etc). Most on-line
payment services limit your transactions to your
web site or online auction.
Disadvantages of merchant accounts:
· Merchant accounts can be difficult to qualify for.
They have stringent personal and/or business credit
requirements. They also tend to be picky about the
types of businesses that they accept.
· It takes a while to get your account approved and
set up. This can easily take anywhere from a couple
of weeks to a month or more.
· There is usually a relatively high application fee and/or
set up fee. Around $300 seems to be the norm.
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